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Privacy Policy

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1. Introduction

Welcome to TradeX Labs ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tradexlabs.com, use our trading indicators, or engage with our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Create an account or purchase our trading indicators
  • Fill out a contact form or send us an inquiry
  • Subscribe to our newsletter
  • Participate in surveys, promotions, or community discussions

This information may include:

  • Contact information (name, email address, phone number)
  • Billing and payment information
  • Account credentials
  • Communication preferences

2.2 Information Automatically Collected

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns, including:

  • IP address and geographic location
  • Browser and device information
  • Operating system
  • Website usage data and interaction with our services
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Respond to your inquiries and provide customer support
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: We may share information with third-party vendors, service providers, and contractors who perform services on our behalf.
  • Business Transfers: We may share information in connection with a merger, sale of company assets, financing, or acquisition.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information for other purposes with your explicit consent.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access and receive a copy of your personal information
  • Right to rectify or update your personal information
  • Right to erase your personal information
  • Right to restrict or object to processing of your information
  • Right to data portability
  • Right to withdraw consent (where applicable)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize your browser and capture certain information. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website and services may contain links to third-party websites, applications, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us at:

Email: contactmaldrich@gmail.com

Phone: +1 (980) 297-3211

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